Design Thinking.

At Stonehill, we leverage Design Thinking as our primary methodology.


At Stonehill, we proudly embrace Design Thinking as our core methodology, guiding us towards creating practical, innovative, and cost-effective solutions that elevate the customer experience. Our unique design thinking and strategy begins with a clear vision of the desired outcome, working backward to uncover a distinctive solution that perfectly aligns with our clients' needs. This human-centered approach ensures that every idea is meticulously crafted with the end-user at the forefront, ensuring that our solutions seamlessly integrate into their lives and enhance their experiences.

The Design Thinking Process

Stonehill's dedication to Design Thinking innovation stems from our unwavering belief in its power to transform ideas into tangible solutions that resonate with our clients' target audience. This methodology empowers us to:

  • Deeply Empathize with Users: We immerse ourselves in the world of our clients' users, understanding their needs, motivations, and behaviors through in-depth research and observation.

  • Define Clear Problem Statements: We meticulously define the problem or challenge at hand, ensuring that our solutions are tailored to address the specific needs of our clients and their users.

  • Embrace Unconstrained Ideation: We foster a culture of open-mindedness and creativity, encouraging the generation of a wide spectrum of ideas, no matter how unconventional they may seem.

  • Craft Tangible Prototypes: We transform ideas into tangible prototypes, allowing us to test and refine our solutions in real-time, gathering valuable user feedback.

  • Continuously Iterate and Refine: We embrace an iterative approach, continuously testing and refining our prototypes until we arrive at a solution that meets the highest standards of functionality, usability, and user satisfaction.

Ready to elevate your business?

Design Thinking is a five-step process consisting of Empathize, Define, Ideate, Prototype and Test. The framework is rooted in empathy (understanding what people want) to create successful solutions. Through a series of customer interactions and prototypes, outcomes can be attained in a quick period of time.

The secret to sustainable innovation is to develop something that people want (desirable), where is cost reasonable (viable), and that can be done with the available resources (feasible).  Stonehill keeps this in mind as we design and develop programs to accomplish client goals.

As we move through implementation , our team spends time to identify leading and trailing indicators. This allows us to consistently improve solutions and innovate for users. Solutions can be as simple as an ad for a product or as advanced as an immersive experience. Regardless of the challenge, Stonehill can assist!

Design Thinking Process

  • Develop a deep understanding of the challenge

  • Clearly articulate the problem you want to solve

  • Brainstorm potential solutions; develop your solution

  • Design a prototype(s) to test all or part of your solution

  • Engage in short-cycle innovation process to continually improve design

Download our free, printable Guide to Design Thinking!

Design Thinking is one of the most valuable problem-solving methodologies an organization can adopt. The Stonehill team created the most simple and effective guide to arriving at human-centric business solutions, all based on our proven-to-work everyday Design Thinking practices. 

This guide features different canvases with tutorials that walk you through the Design Thinking process in the most practical way. Fill out the form to immediately access Stonehill’s simple guide to Design Thinking and begin your team’s journey to empathetic problem-solving!